Can you hear me now?

Just skip over this entry if you don’t feel like reading a long-winded customer complaint. Still here? Ok, Verizon Wireless is seriously annoying me. I don’t use my phone for very much — I’m not a chatter by any means, and my telephone conversation skills are legendarily lousy (Ask any of my exes.) Nevertheless, I’ve been using a Palm-Phone hybrid for many years now, and have thus forever lost the ability to memorize nine-digit numbers. So, given that my well-worn Kyocera QCP6035 is on its very last legs these days — I drop calls constantly and my friends and family often sound like they’re underwater — all I want to do is replace it with a spiffy new Treo 650, available on Sprint since November. But Verizon will have nothing doing. They keep trying to ply me with a Treo 600 — the outdated model with cruddy resolution and low battery life — which Verizon obtained a good year after its competitors.

Really, y’all, why wouldn’t you rush to offer your customers the newest phones and assorted gadgets available? (Verizon says its due to their rigorous testing procedures, but most people seem to think it’s because they want to disable the Treo’s Bluetooth functionality, so as to hawk further their lame Get it Now service.) Hmmm…what to do? I’m thinking of switching providers, but Verizon (nee Bell Atlantic/NYNEX) kinda owns this town. Or I might try out this widely-circulated 650 hack, if I thought my soldering skills were up to snuff. We’ll see…I can probably put up with another month or so of terrible phone reception, but after that I’m resorting to drastic measures. Verizon really needs to get on the ball with the new technology. (I’m not the only ticked one, as evidenced by this petition.)